Switching Energy Supplier
Ending The Big 6 Rip Off
The Big 6 Energy Suppliers Are:
- E.on UK
- British Gas
- EDF Energy
- Scottish Power
Ofgem's energy price cap rate has already been set for the period between October 2020 and April 2021.
Because most suppliers set the price of their standard variable tariffs very close to the cap rate, it's unlikely their prices will change until the next cap level is announced in February 2021. However, Ofgem has already warned that it's likely the price cap will rise at that time.
If the price cap rate is increased, we will probably see suppliers raising their prices from April 2021.
WARNING:- Suppliers roll you on to their default (most expensive) tariff when your fixed energy contract ends. So remember to arrange to switch or extend your contract before it ends.
For years these massive companies have known that once we start with an energy supplier we rarely change to another one.
They are interested in shareholder profits, and if it meant unfair charges to long-standing customers and jacking up prices for no reason so be it, customer service had been replaced with customer rip off.
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Switching energy supplier used to be a choice between a rock and a hard place as each was as bad as the other.
Now we have hundreds of energy supply companies to chose from and are no longer at the mercy of the big 6 who've dominated the UK energy supply market with an overpriced product for so long.
But why has it gone up again?
We have learned the hard way that long term customer loyalty means nothing to the big 6.
Instead of rewarding that loyalty they systematically increased prices above what is reasonable, knowing that our reluctance to switch meant we kept paying.
We need to change our habits and look for better deals, even if it means switching to a different supplier every year.
The New Suppliers
Many smaller energy supply companies have sprung up and they all are promising money-saving packages, even Marks & Spencer are supplying energy now!
Can we trust them?
The deals the new small companies are offering look very tempting, but like everything else where money is concerned, take time to read the small print.
As in all business sectors, there are genuine companies who are out to give consumers a better deal and there are the con artists and get rich quick merchants looking to make a quick buck off our efforts to save money.
Some of these new companies are very good and offer excellent service and highly competitive prices
Others ask for things we are wary of such as:
- Non-refundable 'joining fees'
- Paying fixed amounts in advance.
We are also concerned about customer service from suppliers who have only a website you e-mail, with no contact phone number or address to send letters to, if they don't e-mail you back what do you do if you have a problem?
We have also had reports about suppliers who have double-billed customers then refused a refund until legal action was taken.
There are some who once you join refuse point-blank to let you switch from them.
Our advice is before you join any new energy supply company check the review sites, it is only by looking at other peoples experiences that you will find out who you can trust and who you cannot.
The Big 6 Response
As Millions of consumers are now prepared to switch from the big 6 in search of fairer deals the big boys are hitting back with a raft of new low tariff deals and are overhauling their customer service, surprisingly you may now find that a big 6 provider can give you the best service for your needs.
The fact the that they can match and even beat some of the low-cost providers while still making a decent profit is proof that for years we have been overcharged, but it now means that we might get a good rate from an established company with the structure to provide good service.
How Easy is Switching Energy Supplier?
Go to the comparison sites, be careful some will push deals that pay them the highest commissions and not list the suppliers with the best deals for you.
This is why we recommend the free OFGEM accredited switching service Energy Helpline, use their comparison engine and note the energy-saving tariffs you prefer, then spend a few hours checking the online reviews for each company, let their customers tell you what you need to know about the company, customer service and costs.
Those few hours spent checking can save you hundreds of pounds and future problems.
You may not go for the cheapest tariff but are willing to pay a little more for the service you need, chose a plan that suits your needs and look very carefully before you commit yourself.
Get started now by clicking on this banner
See more ways to save on heating and energy bills visit our Energy Saving Page